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Case Tracker


Your Case Status

  • 1 Case Opened
  • 2 Resolution Team - Working
  • 3 Dealer - Working
  • 4 Generac Tech Services - Working
  • 5 Customer Reviewing
  • 6 Solution Implementation in Progress
  • 7 Case Closed


Case Information

Case Number: {{caseInfo.SupportCase.CaseNumber}}
ZIP Code: {{caseInfo.SupportCase.ZipCode}}
Case Status: {{caseInfo.SupportCase.CaseStatusDescription}}
Model Number: {{caseInfo.SupportCase.ModelNumber}}
Serial Number: {{caseInfo.SupportCase.SerialNumber}}
Your Resolution Specialist {{caseInfo.SupportCase.ResolutionSpecialist.Name}} {{caseInfo.SupportCase.ResolutionSpecialist.Phone}}
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Case Notes

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