Use Your Backup Power System to Earn Rewards

As the owner of a Generac product equipped with Smart Grid Ready technology, you can take part in a local Virtual Power Plant (VPP) program and earn rewards! Plus, by participating you can also help stabilize the electrical grid, helping you save money on your utility bill and protect your community from power outages.

Virtual Power Plant Programs: Creating a Smart Grid for the Future

Extreme weather conditions and increased electricity-use during peak times can put a strain on the electrical grid beyond what it can support. This can result in power outages or rolling blackouts that disrupt your comfort and safety.

Generac set out to solve this problem by delivering turn-key distributed energy assets such as generators, battery storage systems, and smart thermostats, that can be interconnected and operate together. Through a VPP program, the collective energy is controlled centrally and dispersed as needed to stabilize the grid during periods of peak demand. As the owner of a Generac product equipped with Smart Grid Ready technology, you can join in this innovative solution to help maintain grid stability and increase your energy independence.

Products Equipped with Smart Grid Ready Technology Include*:

Generac home standby generators
Generac commercial and industrial generators
PWRcell solar + battery storage systems

¹ VPP programs are not available in all locations.
*Models manufactured prior to 2018 may not include Smart Grid Ready technology. Visit the FAQs section to see a full list of applicable models or to learn how to upgrade your system.

Here's how it works:

After you are approved to participate and enrolled in a VPP program

your local electricity provider will notify Generac when demand for power is high, and the grid needs support.
Generac will access your Smart Grid Ready product remotely

along with a network of other Smart Grid Ready products in your community, to help maintain the grid’s reliability and affordability. You don’t need to do a thing and you won’t notice any difference in your product’s performance. You will continue to retain a portion of your stored backup power, so your home will maintain some power reserve, even after participating in a VPP energy event.
Once the grid is regulated

typically within a couple hours, your product will go back to its normal functionality.

Combat rising electricity prices

Before the development of VPPs, energy providers relied on expensive, CO2 emitting backup power plants to supply the power needed to meet excess demand. By joining a VPP Program, you can reduce your dependence on the electrical grid, and help eliminate the need for new, backup power plants that can contribute to climate change and higher electricity costs.
Prevent power outages in your community

A power outage can cause major disruption to your routine. Community-wide outages affect your ability to complete everyday tasks like filling up on gas, withdrawing cash from the bank, or going grocery shopping. By combining distributed energy resources, including your Generac products, VPPs can help prevent outages, so the businesses you rely upon daily can remain operational.
Get rewarded

In addition to the peace of mind that you receive from Generac products, you can obtain additional return on your investment. Explore program incentives available in your area today.

Frequently Asked Questions

Program Information, Eligibility, and Enrollment

The extreme weather events in Texas emphasized the critical importance of having electricity in your home. As the market leader in backup power generation, Generac’s customers have the opportunity to gain additional value, by getting rewarded for using back up generation to support the resiliency of the grid, at critical times. The Generac Virtual Power Plant Pilot Program helps keep the lights on for all Texas electric customers by reducing load on the grid and providing the capacity the electricity operator, ERCOT, needs during emergency situations.

The program will last from the time of your enrollment through September 2022. If the program is successful, Generac may choose to extend the program, at which point we may offer you an option to continue to participate for additional incentives.

Since we will be running your home backup generator during Energy Events for up to 25 hours during the program, you will see additional propane or natural gas costs on your energy bill. But by participating in the program, Generac is rewarding you with $250 in the form of an eGift card following your successful enrollment into the program, and an additional $250 in the form of an egift card at the end of the program. These incentives should cover the additional costs for natural gas or propane, while also providing you with extra cash!

Immediately prior to an Energy Event, we will turn on your home backup generator. Once we confirm that the generator is working, we will disconnect you from the power grid and your home backup generator will be powering your home. This transition will take place automatically in milliseconds, and you should not notice any changes to your home energy use.

If your home backup generator was installed with relays that turn off the largest electricity demands during the startup of your generator, you may notice a period where your air conditioner, dryer, or electric vehicle charger, for example, turns off momentarily (e.g., for 5 minutes), until the generator can ensure that it will meet all electricity demands. If this occurs, you may notice a power interruption to these large electrical loads during the Energy Event. This is unlikely to occur for customers with the 22 kW Guardian; however, variations can occur depending on your home’s energy uses and the installation procedures used.

The program is available to customers that meet the following conditions:

Live in Texas in an area served by Electric Reliability Council of Texas (see ERCOT map here).
Receive retail electricity service from a Retail Electric Provider—customers receiving electric service from a municipal utility or cooperative are not eligible currently.
Have an installed or soon to be installed Generac Guardian Home Backup Generator (16kW and up, air cooled only).
Connect your Home Backup Generator through Mobile Link.
You have not applied or received status as a Chronic Care, Critical Care, or Critical Load designation from your Transmission and Distribution Service Provider.
You do not operate critical life support equipment at the participating address.

To confirm you are eligible for the program and to operate the program, we need to gather data including your name, address, e-mail address, and retail electric provider. This data will be shared with Generac affiliates and subcontractors for purposes of implementing the program and with the Electric Reliability Council of Texas (ERCOT) and your Retail Electric Provider. ERCOT operates the electricity market of Texas and uses this data to verify that the program is working properly to help support the power grid. Your data will be protected and will never be sold to other parties. You can read more about how we protect your data in Generac’s privacy policy.

Once we confirm over email that you are enrolled in the program, you do not need to take any action for the rest of the program. We will remotely set-up your home backup generator and manage it during an Energy Event.

Participation in Energy Events

An Energy Event is a period where there is very high energy use in Texas, extremely high wholesale electricity prices, or there has been loss of energy supply from power plants, and we can reduce the energy demand of our customers by turning on their backup home generators to help the electricity system maintain reliability. An Energy Event is called directly by Electric Reliability Council of Texas or is initiated by Generac in response to very high electricity prices in the Texas electricity market that is run by ERCOT.

An Energy Event may occur during any hour of the day. However, Energy Events occur most often in the late afternoon and early evening.

A typical Energy Event lasts for 1-2 hours. However, an Energy Event may be as short as 15 minutes or as long as 4 hours.

We will email you before an event begins.

Yes, you can opt-out of an event at any time before or during the event. There will be no penalty for opting out of an event.

You can opt-out of an event by replying to the notification email that you receive directly before an Energy Event.

Incentives

You will receive an enrollment incentive of $250 for joining the program. In addition, if you participate for the full year of the program, you will receive another incentive of $250. All incentives will be paid in the form of an electronic gift card.

There will be up to 25 energy events during the program, lasting for a total of 50 hours or less.

You will receive your first incentive, a thank you for signing up, within 60 days after we confirm your enrollment in the program. For participation in the duration of the program (up until September 2022), you will receive a $250 incentive at the end of the program, in October 2022. All incentives will be paid in the form of an electronic gift card.

When your incentive is issued, it will be sent directly to the email address you provided during enrollment.

Unenrollment

You can unenroll from the program by clicking HERE or calling 1-888-511-6195.

There are no penalties for unenrolling from the program. However if you unenroll prior to September 2022, you will not be eligible for the additional $250 egift card. As a new service we’re providing to our Texas customers, we may send you a survey over email to understand your reason for unenrollment. Although not required, we appreciate any feedback you can provide. By understanding your experiences in the program, we can further improve what we offer to you and other customers in the future.

Use Your Backup Power System to Earn Rewards

Virtual Power Plant Programs: Creating a Smart Grid for the Future

1 VPP programs are not available in all locations.*Models manufactured prior to 2018 may not include Smart Grid Ready technology. Visit the FAQs section to see a full list of applicable models or to learn how to upgrade your system.

Here's how it works:

After you are approved to participate and enrolled in a VPP program

Generac will access your Smart Grid Ready product remotely

Once the grid is regulated

Combat rising electricity prices

Prevent power outages in your community

Get rewarded

Frequently Asked Questions

Program Information, Eligibility, and Enrollment

Why is Generac launching this program?

How long does the program last for?

Will it cost me anything to participate in this program?

Will I notice any changes to my energy use during an Energy Event?

Who can participate in the program?

How will my data be used?

After I enroll, do I need to do anything to participate?

Participation in Energy Events

What is an energy event?

When do Energy Events typically occur?

How long will an Energy Event last for?

How will I know if an event is occurring?

Can I opt-out of participating in an event?

How do I opt-out of participating in an event?

Incentives

How will I be rewarded for participation?

How many Energy Events will occur during the program?

When will I receive my incentive?

Unenrollment

How do I unenroll?

Are there any penalties for unenrolling?

¹ VPP programs are not available in all locations.
*Models manufactured prior to 2018 may not include Smart Grid Ready technology. Visit the FAQs section to see a full list of applicable models or to learn how to upgrade your system.